Policy Statement

Cordell Health Ltd operates https://cordellhealth.co.uk (the ‘Site’). This page informs you of our policies regarding the collection, use, and processing of personal data we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Scope of Policy

This policy applies to everyone using our website. It explains how we use your personal data, including how it is collected, held, and processed. It also explains your rights under the law relating to your personal data.

Roles and Responsibilities

For the purpose of the General Data Protection Regulations (EU Regulation 2016/679), the Data Controller is Cordell Health Ltd, registered at 13 Acorn Business Park, Northarbour Road, Portsmouth, PO6 3TH. The Data Protection Officer is Clare Miller.

Data Collection

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to, your name, address, email address, and phone number (Personal Information). It can also include identification numbers, electronic location data, and other online identifiers. The amount and type of information that the Site gathers depend on the nature of the interaction.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (‘Log Data’). This Log Data may include information such as your computer’s Internet Protocol (‘IP’) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyse such data.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use ‘cookies’ to collect information. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Data Use

Your personal data may be used for one or more of the following purposes:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us;
• To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, that you have opted in to;
• To notify you about changes to our service;
• To ensure that content from our site is presented in the most effective manner for you and your computer;
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our site to ensure that content is presented in the most effective manner for you and your computer;
• To allow you to participate in interactive features of our service, when you choose to do so;
• As part of our efforts to keep our site safe and secure.

Security

The security of your personal data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Data Storage

Data collected via this website is stored securely and there are measures in place to protect this data against incorrect, illegal and unauthorised access, disclosure and use. All website activity takes places on an SSL ((Secure Sockets Layer) encrypted link between web server and browser.

The data that we collect from you is transferred to and stored on X26 servers. These servers are UK based and ISO 27001:2022 certified. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your Rights

Your rights are as defined in the GDPR. These include the right to access the personal data we hold on you; the right to have any factual inaccuracies rectified; the right to be forgotten; the right to restrict the processing of your data; and the right to object to us using your data for a particular purpose, including for marketing purposes. For further information and/or to access your personal data, contact us at admin@cordellhealth.co.uk.

Terms and Conditions

Please read these Terms and Conditions (‘Terms’) carefully before using the http://www.cordellhealth.co.uk website (the ‘Service’). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. We recommend you print a copy of these terms for future reference.

How You May Use the Material on Our Site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do Not Rely on Information on This Site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking or refraining from any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up-to-date.

Links to Other Web Sites

Our Service may contain links to third-party websites or services that are not controlled by Cordell Health Ltd. Cordell Health Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Cordell Health Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Changes

This policy is effective as of 30 April 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right, at our sole discretion, to modify or replace this policy and these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Your continued use of the Service after we post any modifications on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy. If we make any material changes to this policy, we will either notify you through the email address you have provided us, or by placing a prominent notice on our website.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Compliance

Compliance with this policy will be monitored through audit as part of our Quality Management System.

Contact Us

If you have any questions about this Privacy Policy and Terms and Conditions, please contact us at admin@cordellhealth.co.uk.